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Case Study: 2025 IIHF Ice Hockey U20 World Championship

Introduction

The 2025 IIHF Ice Hockey U20 World Championship Division I, Group A in Bled, Slovenia, brought together teams and fans from six nations. Ensuring smooth ticketing, efficient entry, and a frictionless experience was essential. Ticklio, as the official ticketing partner, delivered a comprehensive solution that covered every aspect of ticket sales, validation, and on-site operations.

From online pre-sales to on-the-spot purchases, mobile-based check-ins, and real-time monitoring, Ticklio ensured seamless event execution.

The Challenge

Managing ticketing for a multi-day international tournament required a system that could handle:

    • Multiple Sales Channels: Fans needed the option to buy tickets both online and at the venue.
    • Package Ticketing: Each ticket granted access to three matches per day, requiring an efficient validation system.
    • Fast and Reliable Check-Ins: Large crowds had to be processed quickly while maintaining accuracy.
    • Dedicated On-Site Support: Trained personnel were needed to manage ticketing operations and assist attendees.
    • Offline Compatibility: The system had to function seamlessly even in the event of network disruptions.

The Ticklio Solution

Ticklio’s full-service ticketing solution streamlined the entire event process:

    • Integrated Sales System: Fans could purchase tickets online in advance or buy them on-site with ease.
    • Simplified Entry with Package Tickets: A single ticket provided access to an entire day’s matches, minimizing re-entry hassle and improving flow.
    • Mobile-Based QR Check-Ins: Staff used smartphones to validate tickets instantly, eliminating the need for additional hardware.
    • On-Site Personnel & Support: Ticklio deployed a team to handle on-the-spot sales, customer service, and ticketing logistics.
    • Real-Time Monitoring & Insights: Organizers had access to live updates on ticket sales, attendee numbers, and check-in trends, allowing for better crowd management.

 

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The Results

With Ticklio’s expertise, the championship successfully delivered:

    • Effortless ticket purchasing for thousands of fans across six nations.
    • Fast and reliable check-ins, reducing queues and improving crowd flow.
    • Seamless execution of package ticketing, allowing spectators to attend three matches per day with a single ticket.
    • A frictionless event experience, enabling fans to focus on the game rather than logistical concerns.

Conclusion

From ticket sales to scanning and on-site operations, Ticklio provided a comprehensive ticketing solution that ensured a smooth and efficient experience for both organizers and spectators. By leveraging technology-driven innovation and dedicated support, Ticklio helped set a new standard for sports event ticketing in Slovenia.

Looking to optimize ticketing for your next event? Contact Ticklio today.