Introduction
Na Meji Nevidnega (NMN) is the largest science fiction and fantasy convention in Slovenia, bringing together over 100 creators, authors, and industry professionals from the worlds of fantasy, gaming, and pop culture. The 2024 edition of NMN was a sold-out success, with over 2,800 tickets sold and attendees gathering in Ljubljana for a day filled with panels, workshops, and exclusive experiences.
To ensure efficient ticketing, smooth entry, and on-site event support, Ticklio partnered with NMN to deliver a comprehensive, end-to-end ticketing solution.
The Challenge
As a large-scale fan convention, NMN 2024 required a ticketing system that could handle:
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- High Demand Ticket Sales: With a strong and dedicated fan base, tickets needed to be sold efficiently online and managed for an expected sell-out event.
- Optimized Entry Management: Thousands of attendees arriving simultaneously required a fast and effective check-in process.
- On-Site Support: To keep operations running smoothly, the event needed trained personnel to assist with check-ins, troubleshooting, and managing high-traffic areas.
- Crowd Flow Optimization: A well-structured entry system with physical barriers was necessary to enhance movement efficiency and prevent bottlenecks.
The Ticklio Solution
Ticklio provided a fully integrated ticketing system tailored to NMN’s unique needs:
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- Online Ticket Sales: Fans could purchase tickets in advance through a seamless online platform, reducing on-site delays and ensuring an efficient buying process.
- Real-Time Mobile Check-In: Attendees were checked in using smartphone-based QR scanning, eliminating the need for additional hardware and ensuring quick access.
- On-Site Support & Training: The Ticklio team provided training for staff to maximize scanning speed and ensure smooth entry, alongside second-level technical support on the day of the event.
- Entry Flow Optimization: Ticklio assisted with the setup of crowd control barriers, improving attendee movement and minimizing congestion at peak times.
The Results
With Ticklio’s ticketing expertise, NMN 2024 delivered:
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- A completely sold-out event with over 2,800 tickets sold.
- Fast and efficient check-ins, eliminating long queues and wait times.
- Optimized attendee movement, ensuring a smooth and enjoyable experience for visitors.
- Seamless collaboration with event organizers, providing hands-on support and troubleshooting.
“We collaborated with the WPM team to set up the payment system for our event tickets. The team was diligent, fast, and their experience greatly helped us with all the questions and challenges we encountered. We highly recommend working with them. They are attentive even to smaller (and lost) clients.”
Rebeka Žerovnik, Na Meji Nevidnega (KUD ŠMAUG)
Conclusion
Ticklio’s end-to-end ticketing solution ensured that NMN 2024 was a well-organized and stress-free experience for both attendees and organizers. By leveraging digital innovation, real-time check-ins, and on-site operational support, Ticklio helped make Slovenia’s largest sci-fi and fantasy convention a resounding success.
Planning a fan convention or large-scale event? Contact Ticklio to optimize your ticketing and entry experience.